Travel Tips and Tools

Business Hours

Most retailers are open from 9 a.m. to 5 p.m., Monday through Saturday. Some shops may be open on Sunday and some in the evening on Thursday and Friday (9 a.m. to 9 p.m.). There are also "dépanneurs" (neighbourhood convenience stores) which open early in the morning and stay open until late at night. Some even remain open on a 24-hour basis.


French is Québec’s official language but English is spoken by many Quebecers as well. Most tourist destinations (Restaurants, accommodations, attractions and activities) offer their services in both of Canada’s official languages, French and English.


As a general rule of thumb, a 15% gratuity is expected. This applies to waiters, hair dressers, taxi drivers, etc. It is also customary to give $1 per piece of luggage handled to bell boys and hotel doormen as well as to airport and train station attendants. The same spirit applies to bars and other night spots.

Non-Smoking Law

The Tobacco Act prohibits smoking in most public spaces as well as enclosed spaces in Québec. To learn more about the Tobacco Act, please visit this website.


Weather forecasts for Sherbrooke and the province of Québec are available online at

Postal Services

Postes Canada

Bureau de poste
315, rue King Ouest
Telephone : 819 823-9449

Comptoir postal (Carrefour de l'Estrie)
3050, boulevard de Portland
Telephone : 819 569-9535


Local calls from a public booth cost $0.50. For long-distance calls in Canada, United-States or Mexico, dial 1 + the regional code and the seven digit number (after the tone). To place a call to Europe, dial the international code 011, followed by the regional code of the desired country. To find the regional code you are looking for consult this list. Dial 0 if you need any help or 0 + the telephone number you are trying to reach to perform a collect call.


The 5% federal tax (GST) is added to the price of most products and services offered in Canada. The 9.975% provincial tax in Québec (QST) is also added to the price of products and services in Québec. Travelers may ask for a refund on the GST they have paid during their trip in Canada. This refund applies to most products bought for use outside of Canada and short term accommodation taxes. To learn how to ask for this refund, please visit the website of the Canada Revenue Agency.

Internet Access

Bibliothèque municipale Éva-Sénécal (Local Library)
450, rue Marquette
Sherbrooke (Québec)
Telephonee : 819 821-5861

Two computers are available for free internet access in the lobby (15 minutes maximum). Wireless internet access available via ZAP Sherbrooke within the library walls.

ZAP Sherbrooke (Public access zone)

PFree wireless internet access. 234 access locations within the city limits. ZAP Sherbrooke is a non-profit organization whose mission is to provide free wireless internet access throughout Sherbrooke.